Homelessness and Housing Crisis
In Victoria if you’re experiencing homelessness or a housing crisis the first step is to contact your local Homelessness Access Point. At your nearest Homelessness Access Point they may provide you with further information or take you through an Initial Assessment & Planning (IAP) session. During an IAP appointment a worker will assess your needs and refer you to WISHIN or recommend other services that can help.
Our clients are referred to WISHIN via the Homelessness Access Points in our area.
If you are in need of support or advice and you would like to chat with us personally we are available to take your call 9am-5pm Monday to Friday.
Attending a Homelessness Access Point
(available 9am – 8pm Monday to Friday, 10am – 6pm Saturday and Sunday)
If you are aged 16 to 24 years old contact:
(available during business hours to adults aged 25 years and older: 9am – 5pm Monday to Friday)
If you’re in Melbourne’s North-West contact:
If you’re in Melbourne’s North-East contact:
State-wide or after hours homelessness crisis
Call the Opening Doors state-wide housing crisis line on 1800 825 955 (free call 24/7 from a land line or public phone) to speak with a housing worker and be referred to services and support in your local area.
If you are currently experiencing family violence and looking for support you can contact a specialist family violence service.
You can view a list of Victorian Support services by area at the Domestic Violence Resource Centre Victoria website.
To access support from a service which provides programs and responses to issues of family violence in CALD (Culturally And Linguistically Diverse) communities you can call InTouch, the Multicultural Centre against Family Violence, on 1800 755 988 between 10:00am – 4:00pm, Monday to Friday.
Alternatively you can call the 24 hour state wide family violence service , safe steps, on 1800 015 188.